Company
Privacy Policy
Last updated: July 19, 2026
apy systems provides an AI phone-answering and appointment-booking service for local businesses. We are located in Laval, Quebec, Canada. This policy explains what personal information we collect, how we use it, and the choices available to you.
Information we collect
- When you contact us or book a demo: your name, business name, email address, phone number, and anything you choose to tell us.
- When you use the service as a client: account and billing details and business information such as hours, services, prices, and calendar settings.
- Call information processed for you: caller names, phone numbers, and appointment details. We process this information on your behalf as a service provider.
- Basic website information: ordinary technical data sent by your browser, such as device type and general region, used to keep the site functional and secure.
How we use information
- To answer questions and arrange demos.
- To provide, operate, and improve the service.
- To send service messages such as booking alerts and account notices.
- To bill for the service and meet legal and security obligations.
Who we share it with
- Service providers that help operate apy, such as voice, calendar, and messaging providers, only to provide services to us.
- Legal authorities when required by law.
Retention
We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymize it.
Your rights
Depending on where you live, you may have rights to access, correct, or delete personal information or withdraw consent. Contact [email protected].
Security
We take reasonable measures to protect personal information. No transmission or storage method is completely secure, so absolute security cannot be guaranteed.
Changes
We may update this policy and will publish the new version here with an updated date.
Contact
Questions about privacy? Email [email protected].